Privacy Policy

Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.

At MainVPS, your privacy is a priority, and we are committed to safeguarding our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and services. You consent to the practices described in this policy by accessing or using our website.

Information We Collect
We collect personal and non-personal information to provide and enhance our services effectively. This includes:
  • Personal Information:When you sign up for our services, we may collect personal information such as your name, email address, billing address, phone number, and payment details. This information is necessary for account creation, service delivery, billing, and customer support.
  • Non-Personal Information: We may also collect non-personal data such as browser type, IP address, device information, and website usage statistics through cookies, web beacons, or analytics tools. This data helps us improve our services and enhance your user experience.
  • Payment Information: Payment transactions made on our platform are processed by secure third-party payment gateways. We do not store your full payment information, such as credit card numbers, within our system.

How We Use Your Information
The personal information we collect is used for a variety of purposes, including:
  • Service Provision: To deliver, manage, and support the VPS hosting services you purchase from MainVPS.
  • Account Management: To create, maintain, and update your account and service preferences.
  • Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance.
  • Billing and Invoicing: To process payments, send billing reminders, and manage subscription renewals.
  • Security Enhancements: To monitor and enhance the security of our services, including the detection of fraud, threats, or unauthorized access.
  • Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or information about updates to our services. You can opt-out of marketing communications at any time.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. Cookies are small data files stored on your device that help us track your activity on our website and improve functionality.

Types of Cookies We Use:
  • Essential Cookies: Necessary for the website to function correctly, such as authentication or navigation.
  • Performance Cookies: Track how visitors use our website to help us optimize site performance.
  • Marketing Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing efforts.
You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect your user experience on our site.

Data Sharing and Disclosure

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party providers who assist us with service delivery, payment processing, data hosting, and customer support.
  • Legal Compliance:We may disclose your information if required by law, legal process, or government request or to protect the safety and security of our users or the public.
  • Business Transfers: If MainVPS undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction. We will notify you if your information becomes subject to a different privacy policy.

Data Security

We take your data security seriously and implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. These measures include encryption, secure data storage, firewalls, and regular security assessments.

However, no data transmission over the Internet or storage system is 100% secure, and we cannot guarantee the absolute security of your information. It is your responsibility to keep your account credentials secure and notify us immediately if you suspect any unauthorized access.

Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we securely dispose of it in accordance with applicable laws.

Your Rights

As a user of our services, you have the following rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal information we hold about you and correct any inaccuracies.
  • Data Portability: You can request a copy of your personal data in a machine-readable format.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
  • Withdraw Consent: If you have given consent to use your information for marketing purposes, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.

Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy applies solely to MainVPS, and we are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any websites you visit.

Changes to Our Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal obligations. We will notify you via email or post a prominent notice on our website when we make material changes. Please review this policy periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, feel free to contact us at:

Email: support@mainvps.net